If for any reason, you do not do what WTW requires, the following steps will be taken: You have the chance to explain why you did not meet your WTW requirements. Your case manager will then decide if you had a good reason.
Your family’s cash aid will be lowered if: • You fail or refuse to meet WTW requirements without a good reason, and • You do not resolve the problem by signing and completing a plan to do what is required.