IHSS Public Authority


Comprehensive Services for Older AdultsHealth and Human Services Agency


  The IHSS Public Authority


What we do:
  • Provide information and assistance to IHSS clients who need help selecting a home care provider.
  • Maintain a Registry of Care Providers.
  • Provide a list of screened home care providers for IHSS clients to interview.
  • Help IHSS clients conduct interviews to help them choose a qualified and compatible home care provider.
  • Provide training opportunities for providers on CPR/First Aid, caregiving skills, best practices, communication, and other relevant topics.
  • Provide opportunities for caregiver support.
  • Conflict resolution.
  • The IHSS Public Authority is the “Employer of Record” for all IHSS providers for the purposes of collective bargaining and working conditions.

Who can be an IHSS provider?

Potential providers must pass a background screening process (including criminal record) and attend program orientation. Employment hours are flexible and are determined by the individual recipient who is authorized to receive IHSS.

How can I become a care provider for the Public Authority?

To apply for the Public Authority Registry please click the Apply link below and fill out the application. Once completed, you can submit the application by clicking the “submit” button at the end of the document, emailing the application to IHSSPublicAuthority@countyofnapa.org, faxing it to (707) 259-8338, or mailing it to IHSS Public Authority 650 Imperial Way Napa, CA 94559. Once your application is received you will be contacted to discuss the next steps.

  Submit an Application


Apply:  English | Spanish
Please call the Public Authority at (707) 259-8359 with any questions. Thank you for your interest!

Training opportunities and events:

Click Here for Upcoming Trainings and Events.


Caregiver resources and support groups: 
Napa Valley Caregivers Support Group (707) 258-9080 or (707) 258-9087 (Spanish). https://collabriacare.org/caregiver-resources/caregiver-support-groups/. Meets at Collabria Care 414 S. Jefferson St., Napa, on the 1st Thursday of each month from 1:00 p.m. to 3:00 p.m. & on the 3rd Wednesday of each month from 5:30 p.m. to 7:00 p.m.

Redwood Caregiver Resource Center 141 Stoney Circle, Suite 200 Santa Rosa, CA 95401. Alexis Glidewell, Holly Rylance, Lisa Burquist, Family Consultants. 1(800) 834-1636 or (707) 542-0282 www.redwoodcrc.org. Information, referrals, legal advice, counseling, support groups, care options, assistance etc. for families and caregivers of brain-impaired adults: Alzheimer’s, other cognitive disorders.

Collabria Care 414 South Jefferson Street Napa, California 94559 Phone: (707) 258-9080. Website: https://collabriacare.org/caregiver-resources/. Collabria Care professionals and volunteers are specially trained to give compassionate medical care, ease communication, and provide support to family caregivers to boost their confidence and to assure that their loved one is comfortable.


Provider Questions


CSOA Contact Contact Us:


Office Hours:          8am - 5pm, Monday through Friday, except holidays                           

Office Location:      650 Imperial Way, Suite 101, Napa, CA 94559               

Telephone:             707-259-8359

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