The Public Health Network for Emergencies (PHONE) is a network of local community and faith-based organizations that help communicate important health and safety messages to the people they serve during public health emergencies. Find out more about the PHONE by clicking on questions below.
The PHONE is a network of organizations that are sources of trusted information in public health emergencies. These organizations serve different populations, including individuals with or experiencing:
These populations are:
The PHONE Database is a web-based system to collect information on:
Napa County Public Health Emergency Preparedness and Information Technology Services administer and maintain the database.
Individuals that fill out the survey on behalf of their organization create a “My Napa County” account and may log back in at anytime to update or change information for their organization. This is especially important if there are staff or emergency contact information changes.
The PHONE Database used to be called the Vulnerable and Important Populations (VIP) Survey. If your organization already filled out the VIP Survey a new one does not need to be completed, however you should log on and periodically update your information. Contact (707) 259-5971 or email@example.com to determine if your organization already has an entry in the PHONE (VIP) Database.
The data may be used as background information for emergency planning and implementation of future plans.
Napa County may use the information to communicate important health and safety messages to your agency and other target audiences in the county before, during and after an emergency. The information you provide could help tailor or target messages important for the clients that you serve.
24/7 emergency contact information will be kept strictly confidential and will ONLY be used in case of an actual emergency or disaster.
Napa County Public Health appreciates the commitment of volunteer PHONE members and aims to limit the amount of time they are asked to perform PHONE activities.
PHONE membership responsibilities can change depending on whether the PHONE is in a(n):
Before an emergency the PHONE is in a "non-activated" phase. Member organizations are encouraged to prepare to receive and disseminate a PHONE alert message to their population(s). They may be invited to assist Napa County Public Health with activities to maintain and develop the PHONE.
In a non-activated state, your PHONE member responsibilities may be to:
During an emergency, Napa County Public health will activate the PHONE by sending an alert and other critical public health information to PHONE members by:
Upon receipt of the information, PHONE members will be responsible for delivering information to their population group(s) and/or networks of people who can further deliver the message:
When the PHONE is activated, PHONE member responsibilities may be to:
After an emergency is called the "recovery" phase. PHONE members can help people after the event by staying informed and delivering new information to your community, local partners and Napa County Public Health.
After the event:
Use the PHONE Member Resource Guide to help prepare your organization. Take a closer look at:
If you still have questions, concerns, recommendations or ideas for emergency preparedness training contact Napa County Public Health Emergency Preparedness Program firstname.lastname@example.org or (707) 259-5971.