Consumer Links

California Attorney General’s Office 
The Attorney General is the state’s top law enforcement official. On the Attorney General’s website, consumers can file a complaint, get more information about state agencies, and get helpful tips on a number of issues such as identity theft, debt collection, and the lemon law.

California Bureau of Automotive Repair (BAR) 
BAR is a state agency that licenses and regulates automotive repair and smog check shops. Consumers can check whether a business is licensed, file a complaint, and learn about their rights when having their car repaired.

California Contractors State License Board (CSLB) 
CSLB is a state agency responsible for licensing and regulating California’s construction industry. Consumers can file a complaint against a contractor, check a contractor’s license status, and learn about their rights.

California Department of Consumer Affairs (DCA) 
DCA is a state department responsible for administering California’s regulatory boards, bureaus, and committees, which oversee numerous professions including doctors, dentists, architects, accountants, and veterinarians. Consumers can file complaints and check license statuses.

California Department of Industrial Relations (DIR) 
DIR is a state department responsible for administering and enforcing laws governing wages, hours and breaks, overtime, retaliation, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers. On its website, consumers can file a claim for unpaid wages, report unsafe work conditions, and request benefits for a work injury.

California Department of Insurance (DOI)
DOI is a state agency regulating and licensing insurance companies, agents, and brokers in California. Consumers can file a complaint, check an insurer’s license status, and learn about their rights.

Federal Bureau of Investigation’s Internet Crime Complaint Center 
Internet Crime Complaint Center provides a mechanism for the public to submit complaints to the FBI regarding suspected internet-based crime.

Federal Government Consumer Information Center 
The Consumer Information Center is a Federal Government website dedicated to consumer issues such as telemarketing, recalled products, and fraud alerts.

Federal Trade Commission (FTC) 
The FTC is a federal agency tasked with stopping unfair, deceptive or fraudulent practices in the marketplace and enforcing antitrust laws. On its website consumers can file a complaint, report identity theft, get their free credit report, register for the Do Not Call List, and get scam alerts.

Food and Drug Administration (FDA) 
The FDA is responsible for regulating the safety and labeling of food, drugs, medical devices, cosmetics, and dietary supplements. Consumers can find information on health fraud, product recalls, and health tips on the FDA’s website.

Fraud.org 
Fraud.org is a non-governmental, nonprofit consumer advocacy organization. The website lists fraud alerts, common scams, and fraud prevention tips. Consumers can submit complaints which will be forwarded to the Federal Trade Commission.

Napa County Department of Weights and Measures 
Weights and Measures is responsible for ensuring the accuracy of commercial weighing and measuring devices, as well as the accuracy of the price, quantity, and labeling of packaged products within Napa County. Consumers can file complaints regarding scanner overcharges, fuel pumps, scales, propane dispensers, and packages that are short-weighted or slack-filled on its website.

National Highway Traffic Safety Administration (NHTSA) 
NHTSA is a federal agency tasked with enforcing vehicle performance standards. Consumer can find information on vehicle recalls and on safety ratings.

United States Consumer Product Safety Commission (CPSC) 
The CPSC is a federal regulatory agency tasked with protecting the public against unreasonable risks of injury or death from consumer products. On CPSC’s website, consumers can learn about product recalls and report unsafe products.

United States Internal Revenue Service (IRS) 
The IRS has information for consumers on common scams targeting taxpayers, including scams related to natural disasters.

United States Postal Inspection Service 
The USPS Postal Inspection Service fraud and other crime involving the United States’ postal system. Consumers can use the website to file a complaint regarding mail fraud, mail theft, identity theft, or other mail-related crime.