Many agencies across Napa County (including Napa County Sheriff) use NIXLE to communicate
emergency and community messages. NIXLE delivers a text message, application notification and/or email to
you that range in information from three different categories: community,
advisory and alert. How you receive information is based on how you opt-in.
The best way to ensure you’re reciting notices is through the Everbridge mobile app. Here is an FAQ that walks you through the downloading process.
Recently, NIXLE released a software change that only texts recipients with an advisory message if they do not have an email on file. If they do have an email on file, they will no longer get a text, only the email. NIXLE has provided FAQs for their software release they call “Smart Path".
Here are a few examples of how messages are categorized:
- Community Messages: Toys for tots drive, or coffee with a cop.
- Advisory Messages: Weather advisory, red flag warning, a road will be
closed, or an accident has taken place and roads have been shut down and/or
reopened.
- Alert Message: (highest urgency) An emergency has taken place, such as a fire, earthquake, flood, missing persons or an evacuation notice.
Please note: These are examples and are not limited to the list above, and are subject to change depending on the event’s unique circumstances.
The best way to ensure you’re receiving notices is through the Everbridge mobile app. Here is a FAQ that walks you through the process.