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In-Home Supportive Services
General Information
In-Home Supportive Services (IHSS) is a Medi-Cal program that is funded by county, state and federal dollars. The goal of the IHSS program is to allow low income aged, blind, and disabled persons, who are at risk for out-of-home placement, to remain safely at home by providing payment for care provider services.
IHSS care providers may provide personal care services such as: bathing and grooming, dressing, and toileting as well as domestic services such as: house cleaning, meal preparation / cleanup, shopping, and laundry. Services are authorized based on the functional needs of the client and in accordance with program rules and regulations.
Eligibility
An applicant must:
- Live in Napa County
- Be a U.S citizen or qualified alien and a California resident
- Be aged, blind or have a permanent disability expected to last 12 months or more
- Receive Medi-Cal (with or without share of cost) or SSI / SSP benefits
- Be living at home. Home is any place the applicant chooses to live and could be a house, apartment, hotel or the home of a relative.
- Have a licensed health care professional complete a Health Care Certification form Opens a New Window. PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF indicating the applicant is at risk of out of home placement.
Referrals
Referrals can be made by the applicant or on their behalf with the applicant’s knowledge and agreement. The easiest way to apply for services is to call Comprehensive Services for Older Adults at 253-6272 and ask to make an IHSS referral. Referrals may also be made by:
- Submitting an on-line referral form by clicking this link.
- Applying in person at the address below.
- Faxing a completed referral form by clicking this link, printing the form and faxing it.
Our contact info is:
650 Imperial Way
Suite 101
Napa, CA 94559
Phone: (707) 253-6272
Fax: (707) 253-6117
When making a referral, be prepared with the following information:
- Address
- Diagnosis / disability information
- Primary care doctor
- Social security number
- Telephone number
- Applicant’s date of birth
Fraud
If you suspect fraud in the IHSS program, please contact the Department of Health Care Services IHSS fraud hotline at 888-717-8302.
COVID-19 and Vaccination information
Are you looking for the most up-to-date information about Covid-19 vaccines, including where you can find them? Click here to learn more COVID-19 Vaccination information COVID-19 Vaccination information COVID-19 Vaccination information COVID-19 aVaccination information COVID-19 and Vaccination information COVID-19 and Vaccination information COVID-19 and Vaccination information COVID-19 and Vaccination information COVID-19 and Vaccination information COVID-19 and Vaccination information COVID-19 and Vaccination information.
If you need your IHSS care provider to accompany you to receive your vaccine, please complete and sign this request form PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF PDF and provide it to the county:
- By email at [email protected] OR
- By fax at (707) 253-6117 OR
- By mail at: 650 Imperial Way Suite 101 Napa, CA 94559
Vaccination Information and Resources
The public health order dated September 28th, 2021 issued by the California Department of Public Health (CDPH) requires certain IHSS providers to be fully vaccinated with the COVID-19 vaccine by November 30, 2021.
On December 22nd, 2021 the State Public Health Officer issued an amended order, which requires all IHSS providers to obtain a vaccine booster shot by February 1st or no later than 15 days after the recommended timeframe for receiving the booster does. The deadline to acquire the vaccine booster has been extended from February 1, 2022 to March 1, 2022.
This order applies to all IHSS Providers, unless:
- You live in the same household as the IHSS Recipient(s) you are working for.
- You are providing IHSS services to a family member outside of your household and no one else.
- You have received an official vaccine exemption (see Exemptions below)
This order does not apply to IHSS Recipients. IHSS Recipients DO need to verify the vaccination status of their providers, or approve any exemption requests.
Exemptions:
- You may be exempted from the vaccine requirement if you have a qualified medical reason or for your religious beliefs:
- You must provide your recipient a signed copy of the COVID-19 Vaccination Exemption Form. You may be required to provide additional information. Click here to learn more.
Are you looking for the most up-to-date information about Covid-19 vaccines, including where you can find them? Click here to learn more.
Are you looking to enroll as an IHSS Care Provider?
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In-Home Supportive Services
Physical Address
650 Imperial Way
Suite 101
Napa, CA 94559
Phone: : 707-253-3818Fax: : 707-253-6117
Fraud Hotline: 888-717-8302
Hours
Monday - Friday
8 a.m. - 5 p.m.
Except Holidays