Veterans Services

Our goal is to respond to all calls and messages within 24 hours. Many services, including submitting Claims for VA Benefits, can be conducted remotely. Walk-ins will be served if possible, but appointments are highly encourage and preferred in order for us to provide the best possible service. 

Appointments

To make an appointment, please call us at 707-253-4558 or email [email protected]. Thank you.

Military Recognition Banner

Click here for the Military Recognition Banner Form. Deadline to submit each year is September 16.

Claims Status

To check the status of a claim or to preserve the effective date of a future claim, please call 1-800-827-1000.

Hanging from a street lamp, a Napa County banner honors a military service member.

Veterans in Crisis

If you are a veteran in crisis, please do not wait for assistance. Call 911 or the Veterans Crisis Line at 1-800-273-8255 and PRESS 1.


VA Healthcare Concerns

  • Sacramento, Fairfield, Mare Island, and Martinez Clinic Patients call 1-800-382-8387
  • San Francisco & Santa Rosa Clinic Patients call 1-800-733-0502

Survey

Annual Report

The Napa County Veterans Service Office (CVSO) serves all veterans and their dependents, helping to present and pursue any claim against the Department of Veterans Affairs. Every effort is made to establish the right of veterans and dependents to any privilege, preference, care or compensation provided by the Federal or State government.

Your Veterans Service Office provides assistance with completion of claims forms, obtaining documents and other evidence necessary to support claims and preparation of appeals of adverse decisions. Information about and referral to other service providers and programs is also provided.

Veterans Services Orientations

We conduct an orientation to veterans services every Tuesday of each month at 1:30 p.m. The one-hour program, held at 650 Imperial Way, covers the major benefit programs from the U.S Department of Veterans Affairs (“The VA”), the California Department of Veterans Affairs (CalVet) and local programs as well. Following the orientation, attendees can make appointments to meet with a veterans representative to discuss issues and apply for benefits. For reservations, please call 707-253-4558.  

Who We Serve

  • Veterans
  • Dependent Parents
  • Spouses and Dependent Children
  • Surviving Family Members
  • Anyone with questions, concerns or interest in veteran’s services

Eligibility Requirements

All veterans of the U.S. military and their families are eligible for our program services. Program participants are required to submit documentation of military training, and a valid identification. Unsure if you are a veteran? Cannot find your DD214? Call or email our office for help, our office can assist you in ordering your discharge papers from The National Archives.

College Tuition Waivers

Dependents of veterans with a disability (that is service-connected) may qualify for waiver of mandatory system-wide tuition and fees at any California Community College, California State University or University of California campus. This benefit is estimated to be worth $1,080 at a community college, $6,018 at a state college and $11,124 at a University of California school per academic year. For the latest information please visit the CalVet CFW website and call or email us with any questions on the application process, we are happy to serve.

Vet Connect

We feature a monthly program called Vet Connect with more than a dozen organizations or businesses that partner with us to provide information on available benefits and services. This includes VA health care, the Yountville Veterans Home, legal assistance, Napa Valley College, home health care, employment services and more. We even offer free coffee and doughnuts, thanks to the local Vietnam Veterans of America (VVA Post 702). Vet Connect is held the second Thursday of each month from 9am to noon in the 1st floor conference room at 650 Imperial Way, Napa CA 94559. Reservations are not required. Please view the Vet Connect Flyer (PDF)