Veterans Services
Our goal is to respond to all calls and messages within 24 hours. Many services, including submitting Claims for VA Benefits, can be conducted remotely. Walk-ins will be served if possible, but appointments are highly encourage and preferred in order for us to provide the best possible service.
Appointments
To make an appointment, please call us at 707-253-4558 or email [email protected]. Thank you.
Military Recognition Banner
Click here for the Military Recognition Banner Form. Deadline to submit each year is September 16.
Claims Status
To check the status of a claim or to preserve the effective date of a future claim, please call 1-800-827-1000.
Veterans in CrisisIf you are a veteran in crisis, please do not wait for assistance. Call 911 or the Veterans Crisis Line at 1-800-273-8255 and PRESS 1. |
VA Healthcare Concerns
- Sacramento, Fairfield, Mare Island, and Martinez Clinic Patients call 1-800-382-8387
- San Francisco & Santa Rosa Clinic Patients call 1-800-733-0502
Tip of the MonthVA Family Caregiver ProgramFamily members of veterans rated at 70% or higher can apply for the VA Family Caregiver Program and be compensated by the VA for assisting the veteran with daily activities of living. Contact the VSO for more information and to apply. |
Survey
Annual Report
- Click here for the latest Veterans Commission Annual Report.
The Napa County Veterans Service Office (CVSO) serves all veterans and their dependents, helping to present and pursue any claim against the Department of Veterans Affairs. Every effort is made to establish the right of veterans and dependents to any privilege, preference, care or compensation provided by the Federal or State government.
Your Veterans Service Office provides assistance with completion of claims forms, obtaining documents and other evidence necessary to support claims and preparation of appeals of adverse decisions. Information about and referral to other service providers and programs is also provided.
Veterans Services Orientations
We conduct an orientation to veterans services every Tuesday of each month at 1:30 p.m. The one-hour program, held at 650 Imperial Way, covers the major benefit programs from the U.S Department of Veterans Affairs (“The VA”), the California Department of Veterans Affairs (CalVet) and local programs as well. Following the orientation, attendees can make appointments to meet with a veterans representative to discuss issues and apply for benefits. For reservations, please call 707-253-4558.
Who We Serve
- Veterans
- Dependent Parents
- Spouses and Dependent Children
- Surviving Family Members
- Anyone with questions, concerns or interest in veteran’s services
Eligibility Requirements
All veterans of the U.S. military and their families are eligible for our program services. Program participants are required to submit documentation of military training, and a valid identification. Unsure if you are a veteran? Cannot find your DD214? Call or email our office for help, our office can assist you in ordering your discharge papers from The National Archives.
College Tuition Waivers
Dependents of veterans with a disability (that is service-connected) may qualify for waiver of mandatory system-wide tuition and fees at any California Community College, California State University or University of California campus. This benefit is estimated to be worth $1,080 at a community college, $6,018 at a state college and $11,124 at a University of California school per academic year. For the latest information please visit the CalVet CFW website and call or email us with any questions on the application process, we are happy to serve. Opens a New Window.
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Dell Pratt
Veterans Services Officer
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Veterans Services
Physical Address
650 Imperial Way
Suite 101, Room 202
Napa, CA 94559
Phone: 707-253-4558
Hours
Monday - Friday
8 a.m. - 12 p.m. & 1 p.m. - 5 p.m.
Closed on holidays & appointments are preferred
- What services are available to Veterans?
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Veterans may be eligible for:
- Compensation for service-connected illnesses or injuries
- Pension for war-era veterans
- Benefits for surviving spouses or dependents
- Veterans and dependents education/training programs
- Medical care
- Home loans / loan guarantees
- Burial cost reimbursement and death benefits
- Information about veterans homes
- College fee waiver program for eligible dependents
The Veterans Services office also provides advocacy for the veteran or dependent dealing with state and federal agencies and requiring community resource referrals. For further information, contact us at 707-253-4558.
- Who is eligible for Veterans Services?
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Veterans, spouses, dependent children, dependent parents and surviving family members are eligible for services. Program participants are required to submit documentation of military service. For further information, contact us at 707-253-4558.
- How do I learn more about Veterans Services?
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- Attend a Veterans Orientation held the second Tuesday of every month from 1 p.m. to 2 p.m. at
650 Imperial Way
Suite 201
Napa, CA 94559
Please RSVP by calling 707-253-4558. - Attend the Vet Connect held at 650 Imperial Way, Napa on the second Thursday of every month from 9 a.m. to noon. No appointment is needed. This event includes representatives from the Veterans’ Center, Napa Valley College, Disability Services and Legal Center, Employment Services and the Veteran Resource Center.
- Call 253-4558 to make an appointment to meet with a veterans' representative at our office
- Attend a Veterans Orientation held the second Tuesday of every month from 1 p.m. to 2 p.m. at
- Where do I apply for Veterans Services?
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You can visit our office at:
650 Imperial Way
Suite 101
Napa, CA 94559Appointments are highly recommended, but walk-ins may be seen if a staff person is available. For further information, contact us at 707-253-4558.
- How do I prove I am a veteran?
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If you are able to provide your original or certified discharge papers (DD214), we can make a veteran identification card for you. For further information, contact us at 707-253-4558.