Testing Update (7/8/2020)
The State of California and Napa County is experiencing a significant demand for testing. Nationwide, there is a limited number of tests, trained testing personnel, and lab capacity. As a result, the public may experience delays in the ability to schedule a test and results may take more than a week to come back from the lab.
Napa County is working with the State of California on testing capacity and we appreciate your patience as we work to address this national shortage.
If you need to schedule a test and have symptoms, please contact your primary care provider if you cannot schedule a test online.
Or, If you need assistance or need to register a minor for testing, please call (707) 253-4540 to schedule your appointment (bilingual staff available).
Waiting for Test Results?
If you have been tested and are awaiting results, please follow these protocols
If you are experiencing symptoms:
- Isolate yourself at home and away from your household members to the extent possible.
- Keep your household members at home and quarantined from the general public.
- DO NOT go to work or public places until you receive test results.
- Begin making a list of people you had close contact with in the 48 hours before symptoms started and up until the time you isolated at home. Close contacts are those you were within 6 feet of for more than 15 minutes without face coverings.
- Seek advice from your primary care provider by phone or telehealth.
- Call 911 if you experience difficulty breathing or have a medical emergency and tell them that you are experiencing symptoms consistent with COVID-19.
If you are not experiencing symptoms but have had a direct exposure to a positive case:
- Self-Quarantine in your home and monitor for symptoms for at least 14 days, to the extent possible.
- It is best to test 5-7 days after an exposure to ensure you aren’t testing too early. You may need to test again if you tested too early.
- It is advised that you do not go to work or public places until test results return.
- If you do go to public places, wear a face covering at all times and maintain a minimum distance of 6 feet from those not in your household.
- Begin making a list of people you were in close contact with in the 48 hours prior to testing up to the present time. Close contacts are those you were within 6 feet of for more than 15 minutes without face coverings.
What to do if you test positive or were in close contact with someone who tested positive:
If You Feel Sick
- The main symptoms of COVID-19 are fever, cough, shortness of breath and sore throat.
- If you would not normally visit your doctor for these symptoms, don’t go to the doctor.
- Call your doctor and ask for advice if you have concerns about your illness. If you cannot reach your doctor, or if you do not have one, start the online screening process for testing, or for more information or assistance call 707-253-4540.
- Do not go to the emergency department or your doctor’s office. You may infect other people.
- If you are experiencing minor symptoms, call your medical professional. Please do not show up in person. If you do not have a doctor, start the online screening process for testing, or for more information or assistance, call 707-253-4540.
When You Should Go to the Emergency Room (ER)
- If you have profound difficulty breathing, unremitting fever, lethargy or weakness.
- If you feel very ill and you have diabetes, chronic lung disease or other serious conditions.
- If you feel very ill and have traveled to an area with Corona virus or have known contact with someone who has the virus.
- Do not walk through the waiting room. Call ahead if possible. Ask for a face mask and identify yourself to staff.
- If you are experiencing a medical emergency, and cannot safely transport yourself to the emergency room, call 9-1-1 and inform the dispatchers which symptoms you have that are consistent with COVID-19.
- Newsletters: To opt-in and receive future newsletter editions, visit our sign-up page and enter your email, click sign in, and scroll down to the News Flash section, and select the email icon next to Health & Human Services and/or Public Health.
- NIXLE: In some cases, Nixle alerts will be used. Sign-up for Nixle by texting your zip code to 888777 or signing up online.
- Phone: If the resources listed have not addressed your question(s): If you are not a healthcare provider, please call our coronavirus information line at 707-253-4540 (Monday – Friday, from 9am to 12pm and 1pm to 5pm)
- Healthcare Providers: please email us at email@example.com