Library COVID-19 Updates

Updated March 24, 2020

FAQs en Español (PDF) - Updated 3/24/2020

FAQs: 

How long will the library’s buildings be closed? 
At this time, we just don’t know. We will continually reassess and keep you apprised on our reopening date.

What library resources can I access while library locations are closed?
So many! eBooks, eAudiobooks, streaming movies, research databases, digital magazines, and newspapers are available 24/7. In addition, we offer many opportunities for eLearning--build valuable job skills or work on your resume, get one-on-one tutoring and homework help, all from your home. Access Your Library at Home to explore our virtual collection.

I have a question about my account. Is there anyone who can help me?
If you have any questions about your account or how to access digital resources, please call us at 707-253-4241, email library@countyofnapa.org, or visit our website for live chat services.

Can I check out more eMaterials while the Library is closed?
Yes! We have increased monthly access to Hoopla, Kanopy, and have increased purchases of additional copies of eBooks and eAudiobooks for Library to Go (Overdrive). If you’ve never used one of these services before, please call. We’ll be glad to walk you through. It’s easy. We promise... 

What if my items are due during the closure? Will I accrue late fees?
All materials are now due on April 8 or beyond. No fines during this period, even if it was overdue before our building closure.

Can I drop off my materials in outdoor book drops? (Updated 3/24/2020)
Please keep all items until April 7. If this date changes, we’ll let you know.

What if some of my holds are ready for pick up?
We will extend the period that all items remain on hold so that you have plenty of time to pick them up after we reopen. Please disregard the Pick-Up By Date listed on your holds notice.

Thank you for your support and understanding. We are looking forward to welcoming you back through our doors when we reopen.

March 20, 2020

What is a library?

Is it books in a building or is it something more?

You might not know our names when you come in each week, but you know our faces. And we know yours. The mom with her daughters that dashes in between after school activities to pick up the hottest kids series and a couple of things for herself. The morning regular who makes their way through all the daily papers and tells us about the crossword stumper they finally figured out. The teens crowding around tables to work on a project and then end up laughing about the crazy thing one of their friends did during lunch break. And the family that finds themselves in when an evening storytime begins and then become fixtures on Wednesday nights.

Libraries are books in a building, but they’re so much more and over the next few weeks we’re going to make sure the same things that bring you into our doors are available to you at home and waiting for you when we all return.

We wish you, your family and friends all the best,

- The Napa County Library

¿Qué es una biblioteca?

¿Es solo un edificio con libros o es algo más?

Es posible que no sepa nuestros nombres cuando nos visita cada semana, pero conoce nuestras caras. Y nosotros conocemos la suya. La mamá con sus hijas que corre a la biblioteca entre las actividades extracurriculares para sacar prestada la serie de libros infantiles más popular y un par de cosas para sí misma. El cliente regular que va cada mañana y lee todos los periódicos y nos cuenta sobre el difícil crucigrama que finalmente resolvió. Los adolescentes que están amontonados alrededor de las mesas para trabajar en un proyecto y que luego terminan riéndose sobre una cosa loca que hizo uno de sus amigos durante la hora del almuerzo. Y la familia que está en la biblioteca por casualidad, cuando comienza la hora de cuentos, y luego se convierten en visitantes regulares que van a la biblioteca todos los miércoles por la noche.

Las bibliotecas son edificios con libros, pero son mucho más que eso, y en las próximas semanas nos aseguráremos de que las mismas cosas que le trajeron hasta nuestras puertas, estén disponibles en casa y estarán esperándole cuando todos nosotros regresemos.

Les deseamos todo lo mejor a usted, a su familia y a sus amigos.

- La Biblioteca del Condado de Napa