“Notice of Parcel on Hold” Scam

Our office received a complaint by a recipient of a “Notice of Parcel on Hold” in the US mail. The official-looking postcard-sized notice states that the recipient has a parcel on hold, that it is the final notice, and that the recipient must call the number listed to release the parcel. The postcard contains no information about the sender, or any information about the alleged parcel. 

Upon calling the number, the fraudulent company attempts to get personal information from the caller, and charge a fee to release the alleged parcel. The fraudulent company may try to bait the caller by claiming the parcel is valuable, and may claim it’s a gift from a friend. 

If you believe you’ve been a victim of this scam, you should file a complaint with U.S. Postal Inspection Service (USPIS) by calling 1-877-876-2455, visiting the USPIS website, or by mailing your complaint to the Criminal Investigations Service Center ATTN: Mail Fraud, 433 Harrison Street Rm. 3255, Chicago, IL 60699-3255.