Mental Health Mobile Response Team
The Napa County Mental Health Mobile Response Team (MRT) provides community-based interventions for those experiencing a mental health crisis. Our team is available to deploy into the community to provide crisis intervention, de-escalation and stabilization. The MRT is staffed by Licensed/Registered Mental Health Counselors and Mental Health Workers who can provide services throughout Napa County including residences, parks, shelters, schools, hospitals.
The goal of MRT is to de-escalate the crisis and safely connect individuals with mental health care and resources.
Mobile Response Team services are available Monday-Friday, 8 a.m.- 5 p.m. at 707-299-2111.
If there is immediate danger, call 911 immediately.
- In the act of committing suicide
- Physically assaulting someone
- Threatening someone with a weapon
- Appears to have a medical emergency
If the behavior is escalating, but the person has not physically harmed or tried to harm anyone
- Threatening suicide
- Severely depressed
- Verbally threatening someone
- Hitting furniture or walls
- Could become a danger to themselves or others
What to expect:
- A mental health staff will answer the call
- Be ready to answer questions including the person’s name, location and facts
- Depending on the need, a mental health counselor may go to your location
- MRT works closely with law enforcement (for safety purposes) and may co-respond with Police/Sheriff
- After a response, MRT will follow up to provide services
- If needed, MRT can initiate an involuntary psychiatric hold
- Arrival time depends on the availability of the team and details of the call.
- When you call, mental health staff will let you know when someone from the team will respond.
- MRT is not a replacement for law enforcement or emergency medical care when there is immediate danger.
- MRT services are available to anyone in Napa County needing intervention or support during a mental health emergency, regardless of age or insurance status