Self Sufficiency Services (Public Assistance)

COVID-19 UPDATE

In an effort to minimize COVID-19 exposure, Self Sufficiency Services is only offering limited services until further notice. For health updates related to COVID-19, please visit the Public Health Department’s Coronavirus (COVID-19) website.

  • Main: 707-253-4511
  • Toll Free: 800-464-4214
  • TTY: 800-877-8339
  • CareerPoint: 707-253-4134

  • Emergency Public Assistance Applications
    (phone interviews same day, except as noted above under general information)

    CalFresh Expedited
    CalWORKs Immediate Need and Temporary Homeless Assistance
    Medi-Cal emergencies
    Other cash programs such as General Assistance (GA) and Cash Assistance Program for Immigrants (CAPI)

  • Public Assistance Applications (phone interviews)
    CalFresh
    CalWORKs
    Medi-Cal Intake
    County Medical Services Program (CMSP)

  • Benefit Card Issuance
    (emergencies – pick up by appointment)
    Electronic Benefit Transfer (EBT) card issuance for CalWORKs and CalFresh recipients
    Benefits Identification Card (BIC) card issuance for Medi-Cal emergencies

  • General Information for the above programs
    • Add a person to an existing case (all programs)
    • Issuing supplements based on reported changes (CalWORKs and CalFresh)
    • Accepting phone calls, and responding to clients questions (any program)

COVID - 19 ULTIMAS NOTICIAS

En un esfuerzo para minimizar las exposicion a COVID -19 estamos ofreciendo servicios limitados.  Para más información, por favor visite el sitio de la Salud Publica acerca del COVID-19.

  • Main: 707-253-4511 
  • Toll Free: 800-464-4214
  • TTY: 800-877-8339
  • CareerPoint: 707-253-4134

  •  Solicitudes de asistencia pública de emergencia 
    (entrevistas telefónicas el mismo día, excepto lo indicado anteriormente en la información general)
    • CalFresh de necesidad inmediata
    • Necesidad inmediata de CalWORKs y asistencia temporal para personas sin hogar
    • Emergencias Médicas
    • Otros programas de efectivo como GA y CAPI
  • Solicitudes de asistencia pública (entrevistas telefónicas)
    • CalFresh
    • CalWORKs
    • Medi-Cal
    • CMSP
  • Distribución de la tarjeta de beneficios 
    (emergencias - para recoger con cita previa)
    • Distribución de tarjeta de transferencia electrónica de beneficios (EBT) para
    • Distribución de la tarjeta de identificación de beneficios (BIC) para emergencias
  • Información general sobre los programas anteriores:
    • Agregar una persona a un caso existente (todos los programas)
    • Otorgar suplementos basados en los cambios reportados (CalWORKs y CalFresh)
    • Aceptar llamadas telefónicas y responder a las preguntas de los clientes (cualquier programa)

Applying for Benefits and Managing Your Case

You can apply for benefits and manage your case electronically at www.C4Yourself.com, and by using the C4Yourself Mobile App, which is available at both the Apple App Store or Google Play Store. See below for C4Yourself and mobile app video tutorials. Please use our other options for interviews, submitting verifications/documents, reporting changes or asking questions.

Online: www.C4Yourself.com or www.CoveredCA.com for Medi-Cal only

  • E-mail: verifications@countyofnapa.org
  • Fax: 707.253.6095
  • Mail: 2751 Napa Valley Corporate Drive, Napa CA 94558

EBT Services

For EBT needs, please call the EBT Customer Service line toll free at (877) 328-9677 to report a lost, stolen, or damaged card as well as to request a card replacement by mail. You can also visit the EBT website to check your balance or re-PIN your card.

C4Yourself and Mobile App Video Tutorials

The Self Sufficiency Services Division of Health and Human Services is responsible for the administration of the major public assistance programs in Napa County. We provide a range of services to meet the basic needs of the individuals and families we serve.

Alert!

Beware of a telephone and cell phone text scam that is affecting customers/Electronic Benefits Transfer (EBT) cardholders. Please visit our Alert page to learn how to protect yourself.

CalWORKs

CalWORKs Employment Services Welfare-to-Work employment services for Napa County families receiving public assistance/cash aid or Temporary Assistance to Needy Families (TANF). The goal of the program is to help families reach self-sufficiency and reduce or eliminate their need for cash assistance. Apply online.

Medi-Cal

Medi-Cal is medical assistance for low-income individuals, including families, seniors, persons with disabilities, children in foster care, pregnant women, and childless adults with incomes below 138% of the poverty level. Apply online.

County Medical Services Program

County Medical Services Program (CMSP) Provides limited-term health coverage for uninsured low-income adults ages 21-64 who have incomes at or below 200% of the federal poverty level, and who are not eligible for Medi-Cal or Covered California. Apply online.

CalFresh

The CalFresh program provides monthly food benefits to assist low-income households in purchasing the food they need to maintain adequate nutritional levels. In general, these benefits are for any food or food product intended for human consumption and can add to your food budget to put healthy and nutritious food on the table. Benefits may not be used for items such as alcoholic beverages, cigarettes, or paper products. Apply online.

General Assistance

For the General Assistance (GA) Program, we provide short-term financial assistance, in the form of a loan. If you are a low-income resident of Napa County without children and you are unemployed or unable to work, you may qualify. Call 707-253-4511 or apply in person at:

2751 Napa Valley Corporate Drive
Building A (Public Assistance 1st floor)
Napa, CA 94558

Monday through Friday
8 a.m. to 5 p.m.

Workforce Innovation & Opportunity Act (WIOA) Program

The WIOA Program is a federal/state/local partnership utilizing the federal Department of Labor dollars. Services are offered at three levels. Core services - job search assistance and labor market information - are available to all people and are provided through CareerPoint NAPA Career and Resource Center. There are no eligibility requirements for core services. 

For dislocated workers or under or unemployed people who meet eligibility requirements there is the possibility of more in-depth job search assistance and training funds. Youth services are available to youth between the ages of 14-24. WIOA orientations are provided daily at the CareerPoint NAPA Career Center, no appointment necessary.

CareerPoint NAPA

CareerPoint NAPA is open to the public Monday through Friday from 8 a.m. to 5 p.m. The core function of the career center is to provide a variety of services to assist employers, job seekers, and those wishing to enhance their skills with employment, training and educational services. CareerPoint NAPA career center hosts weekly career academy workshops and monthly recruiting events.

CareerPoint NAPA
2751 Napa Valley Corporate Drive
Building A - Room 106
Napa, CA 94558

Phone: 707-253-4134
Email CareerPoint NAPA