Self Sufficiency Services (Public Assistance)

Applying for Benefits and Managing Your Case

You can apply for benefits and manage your case electronically at See below for BenefitsCal tutorials. Here are contact options for submitting verifications/documents, reporting changes or asking questions.

Online: or for Medi-Cal only

  • Fax: 707-253-6095
  • Mail: 2751 Napa Valley Corporate Drive, Napa CA 94558

EBT Services

For EBT needs, please call the EBT Customer Service line toll free at (877) 328-9677 to report a lost, stolen, or damaged card as well as to request a card replacement by mail. You can also visit the EBT website to check your balance or re-PIN your card.

If you believe your benefits have been stolen off of your EBT card, please contact the EBT Customer Service line at (877) 328-9677 to report that your benefits were stolen and then submit an EBT 2259 form to your Eligibility Specialist.   

BenefitsCal Tutorials

The Self Sufficiency Services Division of Health and Human Services is responsible for the administration of the major public assistance programs in Napa County. We provide a range of services to meet the basic needs of the individuals and families we serve.


Beware of a telephone and cell phone text scam that is affecting customers/Electronic Benefits Transfer (EBT) cardholders. Please visit our Alert page to learn how to protect yourself.


The California Work Opportunity and Responsibility to Kids (CalWORKs) program is a public assistance program that provides temporary assistance for needy families with (or expecting) children. The goal of the program is to help families reach self-sufficiency and reduce or eliminate their need for cash assistance. Apply online.


Medi-Cal is medical assistance for low-income individuals, including families, seniors, persons with disabilities, children in foster care, pregnant women, and childless adults with incomes below 138% of the poverty level. Apply online.

County Medical Services Program

County Medical Services Program (CMSP) Provides limited-term health coverage for uninsured low-income adults ages 21-64 who have incomes at or below 200% of the federal poverty level, and who are not eligible for Medi-Cal or Covered California. Apply online.


The CalFresh program provides monthly food benefits to assist low-income households in purchasing the food they need to maintain adequate nutritional levels. In general, these benefits are for any food or food product intended for human consumption and can add to your food budget to put healthy and nutritious food on the table. Benefits may not be used for items such as alcoholic beverages, cigarettes, or paper products. Apply online.

General Assistance

For the General Assistance (GA) Program, we provide short-term financial assistance, in the form of a loan. If you are a low-income resident of Napa County without children and you are unemployed or unable to work, you may qualify. Call 707-253-4511 or apply in person at:

2751 Napa Valley Corporate Drive
Building A (Public Assistance 1st floor)
Napa, CA 94558

Monday through Friday
8 a.m. to 5 p.m.