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Self Sufficiency Services (Public Assistance)
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Important: Changes to Medi-Cal rules are coming!
Medi-Cal will be available to all people who are 50 years of age or older who meet all Medi-Cal eligibility criteria, and immigration status will not matter. These changes will also let people keep more property and qualify for Medi-Cal. Contact us if you have questions.
Applying for Benefits and Managing Your Case
You can apply for benefits and manage your case electronically at www.BenefitsCal.com. See below for BenefitsCal tutorials. Here are contact options for submitting verifications/documents, reporting changes or asking questions.
Online: www.BenefitsCal.com or www.CoveredCA.com for Medi-Cal only
- Fax: 707-253-6095
- Mail: 2751 Napa Valley Corporate Drive, Napa CA 94558
EBT Services
For EBT needs, please call the EBT Customer Service line toll free at (877) 328-9677 to report a lost, stolen, or damaged card as well as to request a card replacement by mail. You can also visit the EBT website to check your balance or re-PIN your card.
BenefitsCal Tutorials
- BenefitsCal: How to apply for benefits
- BenefitsCal: How to upload a document
YouTube Video - BenefitsCal: Customer Dashboard Overview
- BenefitsCal: How to Report a Change
- BenefitsCal: How to Create an Account
- BenefitsCal: How to link a case
- BenefitsCal: How to Reset a password
- How to change YouTube video captions to Spanish (instructions are in Spanish)
Cómo poner subtítulos en español en Youtube | PC y Android, fácil!! - YouTube
The Self Sufficiency Services Division of Health and Human Services is responsible for the administration of the major public assistance programs in Napa County. We provide a range of services to meet the basic needs of the individuals and families we serve.
Alert!
Beware of a telephone and cell phone text scam that is affecting customers/Electronic Benefits Transfer (EBT) cardholders. Please visit our Alert page to learn how to protect yourself.
CalWORKs
The California Work Opportunity and Responsibility to Kids (CalWORKs) program is a public assistance program that provides temporary assistance for needy families with (or expecting) children. The goal of the program is to help families reach self-sufficiency and reduce or eliminate their need for cash assistance. Apply online.
Medi-Cal
Medi-Cal is medical assistance for low-income individuals, including families, seniors, persons with disabilities, children in foster care, pregnant women, and childless adults with incomes below 138% of the poverty level. Apply online.
County Medical Services Program
County Medical Services Program (CMSP) Provides limited-term health coverage for uninsured low-income adults ages 21-64 who have incomes at or below 200% of the federal poverty level, and who are not eligible for Medi-Cal or Covered California. Apply online.
CalFresh
The CalFresh program provides monthly food benefits to assist low-income households in purchasing the food they need to maintain adequate nutritional levels. In general, these benefits are for any food or food product intended for human consumption and can add to your food budget to put healthy and nutritious food on the table. Benefits may not be used for items such as alcoholic beverages, cigarettes, or paper products. Apply online.
General Assistance
For the General Assistance (GA) Program, we provide short-term financial assistance, in the form of a loan. If you are a low-income resident of Napa County without children and you are unemployed or unable to work, you may qualify. Call 707-253-4511 or apply in person at:
2751 Napa Valley Corporate Drive
Building A (Public Assistance 1st floor)
Napa, CA 94558
Monday through Friday
8 a.m. to 5 p.m.
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Self Sufficiency Services (Public Assistance)
Physical Address
2751 Napa Valley Corporate Drive
Building A
Napa, CA 94558
Telephone Numbers for All Offices
Main: 707-253-4511
Toll Free: 800-464-4214
TTY: 800-877-8339
CareerPoint: 707-253-4134Mailing Address for All Locations
2751 Napa Valley Corporate Drive
Napa, CA 94558Physical Locations
Napa Office
2751 Napa Valley Corporate Drive
Building A
Napa, CA 94558American Canyon Office
4381 Broadway
Suites 100 and 101
American Canyon, CA 94503Calistoga Office
1705 Washington Street
Calistoga, CA 94515Hours
Napa and American Canyon
Monday - Friday
8 a.m. - 5 p.m.Calistoga Office
Fridays Only
8 AM - 5 PM