How to Apply for Medi-Cal and Other Medical Assistance
Three Easy Ways to Apply
- Online: This is the fastest way to apply! Just visit the Covered California website and complete the online application.
- By mail: We can mail you an application, call us at 707-253-4511 or 800-464-4214
- In Person: We have two convenient locations where you can pick up an application:
- 2751 Napa Valley Corporate Drive
Building A
Napa, CA 94558
Health and Human Services campus - 4381 Broadway
Suite 101
American Canyon, CA 94503
City Hall building
- 2751 Napa Valley Corporate Drive
Documentation Needed to Process an Application
- Identification: (Driver’s license, California identification card, passport, birth certificates or proof of immigration status)
- Proof of Residency: (Rent or mortgage receipt or utility bill)
You May Also Be Asked to Provide Information About
- Proof of Income: (Pay stubs, Social Security award letter, child support and alimony, unemployment / disability or veterans benefits)
- Resources: (Checking and savings account statements, life insurance, vehicle registrations)
What to Expect After You Apply
- Applicants are assigned to a Eligibility Worker
- A request for more information will be sent out by mail if we did not receive the proper documentation to process your application.
- If all of the required documents are received with the application a Notice of Action letter will be received by mail to let you know if benefits have been approved or denied.
- Turn-a-round time: Napa County has up to 45 days to process an application for Medi-Cal / CMSP. If the applicant requests a disability determination, the process may take up to 90 days depending upon how quickly the applicant provides information and the doctors and hospitals submit medical records.
- If the applicant disagrees with any action taken by the County, there is an appeals process known as a State Hearing. Look on the back of the Notice of Action for information on how to request a State Hearing.
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Self Sufficiency Services (Public Assistance)
Telephone Numbers for All Offices
Main: 707-253-4511
Toll Free: 800-464-4214
TTY: 800-877-8339
Fax: 707-253-6095Mailing Address for All Locations
2751 Napa Valley Corporate Drive
Napa, CA 94558Physical Locations
Napa Office
2751 Napa Valley Corporate Drive, Building A
Napa, CA 94558American Canyon Office
4381 Broadway, Suites 100 and 101
American Canyon, CA 94503Calistoga Office
1705 Washington Street
Calistoga, CA 94515Regular Hours
Napa and American Canyon
Monday through Friday
8 a.m. to 5 p.m.Calistoga Office
Monday through Friday
8:30 a.m. to 5 p.m.
Closed 12 to 1 p.m.