By mail: We can mail you an application, call us at 707-253-4511 or 800-464-4214
In Person: We have two convenient locations where you can pick up an application:
2751 Napa Valley Corporate Drive Building A Napa, CA 94558 Health and Human Services campus
4381 Broadway Suite 101 American Canyon, CA 94503 City Hall building
Documentation Needed to Process an Application
Identification: (Driver’s license, California identification card, passport, birth certificates or proof of immigration status)
Proof of Residency: (Rent or mortgage receipt or utility bill)
You May Also Be Asked to Provide Information About
Proof of Income: (Pay stubs, Social Security award letter, child support and alimony, unemployment / disability or veterans benefits)
Resources: (Checking and savings account statements, life insurance, vehicle registrations)
What to Expect After You Apply
Applicants are assigned to a Eligibility Worker
A request for more information will be sent out by mail if we did not receive the proper documentation to process your application.
If all of the required documents are received with the application a Notice of Action letter will be received by mail to let you know if benefits have been approved or denied.
Turn-a-round time: Napa County has up to 45 days to process an application for Medi-Cal / CMSP. If the applicant requests a disability determination, the process may take up to 90 days depending upon how quickly the applicant provides information and the doctors and hospitals submit medical records.
If the applicant disagrees with any action taken by the County, there is an appeals process known as a State Hearing. Look on the back of the Notice of Action for information on how to request a State Hearing.