In-Home Supportive Services Public Authority

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The Napa County In-Home Supportive Services (IHSS) Public Authority assists recipients and providers within the Napa County IHSS program. 

The IHSS Public Authority is embedded in the Napa County IHSS program, and works to: maintain the IHSS Registry of Providers, assist with Provider enrollment, facilitate Provider/ Recipient mediation and training, and support the IHSS Advisory Committee. 

The IHSS Registry of Providers

The IHSS Registry of Providers is a referral service that connects available IHSS Registry Providers with IHSS Recipients looking for care. 

IHSS Recipients can request a list of IHSS Registry Providers here.

Become an IHSS Registry Provider

Individuals can become IHSS Registry Providers in 3 easy steps:

1. Enroll as an IHSS Provider

2. Complete the IHSS Registry Provider Application

3. Complete a Training with IHSS Public Authority Staff

IHSS Provider Resources


Payroll Resources

eTimesheets

The IHSS Provider wage in Napa County is $17.45 per hour effective January 1, 2024.

It's easy to complete IHSS timesheets online. Click here to get started.

For information and training about eTimesheets, visit the CDSS ESP Help webpage. 

EVV - Electronic Visit Verification

Beginning July 1, 2023, all IHSS and WPCS providers who do not live with their recipient are required to check-in and out at the beginning and end of each workday.

Non-Live-in Providers are able to check-in and out using either the new IHSS EVV Mobile Application (App), the Electronic Services Portal (ESP), or the Telephone Timesheet System (TTS) using the recipient’s landline telephone. 

  • There are no penalties for providers for making corrections to their timesheets in regard to check-in, check-out and location information. Providers should make corrections before submitting their electronic timesheet to their recipients.
  • There are no changes for providers that live with their recipient. Live-in providers will continue to complete and submit their electronic timesheet to their recipient for approval the same way they do today.
  • There are no changes for recipients. Recipients will continue to review and approve their provider’s electronic timesheets the same as today. The EVV requirements do not change how recipient services are authorized or how recipients receive their services.

Providers needing additional information and training about EVV may visit the CDSS website here

Retirement Savings

CalSavers is a retirement system designed to make saving for retirement possible for all Californians, including IHSS Providers. IHSS Providers can sign up as individuals and set up automatic contributions to be withdrawn from their bank accounts. Learn more at: saver.calsavers.com

Direct Deposit

Beginning July 1, 2022 IHSS and WPCS providers will be required to use Direct Deposit or a pay card to have their paychecks automatically deposited into a bank account or loaded onto a pay card of their choice. Click here to learn more.

Worker's Compensation

If you are injured or become ill while completing authorized tasks for your IHSS Recipient, you may be eligible for Worker's Compensation. Please contact the IHSS Public Authority as soon as the injury occurs to start the claim process.

CDSS - IHSS Provider Resources

The State of California Department of Social Services has a number of payroll-related self-help materials on their website for IHSS care providers. Click here to learn more.

Training

1. IHSS Career Pathways for IHSS Providers -

The IHSS Career Pathways provides training opportunities to IHSS providers in California. The program’s goal is to recruit and retain current IHSS providers while providing training opportunities to enhance providers’ skills and knowledge on how to best care for consumers. Courses are available through the California Department of Social Services through December 31, 2024. Claims must be submitted by March 31, 2025. Click here to learn more and search for classes.

2. Want to learn more about Covid-19 and how it relates to care providing? CareAcademy offers a free certification course. Click here to learn more.

3. Collabria Care offers training and resources for care providers throughout the year. Click here to learn more. Finding support is just a click away Collabria Care offers support groups for care providers. Click here to learn more.