Strategic Plan


Use technology to simplify government for employees, citizens, and businesses in Napa County.


To plan, build, coordinate and run County computer systems and provide technical leadership for enterprise-wide information services that support the mission of the County of Napa. This means providing reliable, cost effective as well as innovative solutions to make the County a leader in its use of technology.

Core Values

  • Providing excellence in customer service
  • Creating a work environment that encourages teamwork and cooperation
  • Developing innovative solutions that exceed customer expectations

Business Objectives

  • To improve the effectiveness of County technology
  • To be customer sensitive, driven and responsive
  • To implement a county-wide performance management system
  • To use the ITS Strategic Leadership Team to set technology priorities
  • To provide eServices to citizens