Strategic Plan


Use the technology to simplify government for employees, citizens, and businesses in Napa County.


To plan, build, coordinate and run County computer systems and provide technical leadership for enterprise-wide information services that support the mission of the County of Napa. This means providing reliable, cost effective as well as innovative solutions to make the County a leader in its use of technology.

Core Values

  • Commitment to excellence in customer service.
  • Creating a work environment that encourages teamwork and cooperation.
  • Creating solutions acceptable enough that all participants can support it.

Business Objectives

  • To improve the effectiveness of County technology.
  • To be customer sensitive, driven and responsive.
  • To implement a county-wide performance management system.
  • To use the ITS Strategic Leadership Team to set technology priorities.
  • To provide eServices to citizens.