COVID-19 Testing, Food, Financial & Mental Health Support
TESTING FOR COVID-19: Uninsured? Can’t afford the copayment? Or, can you not get ahold of your medical provider? Call (707) 253-4540. This process is confidential.
Napa County Information Line: Information and support related to COVID-19. Call (707) 253-4540 (Monday-Friday, 9-12 pm. and 1-5 pm.) Call center staff speak English and Spanish and can provide referrals to critical information and resources: Food Assistance, Health Coverage, Testing Information, Mental Health, Financial Assistance, Health Order Information, Utilities, Housing topics & General questions. https://readynapacounty.org/
FOOD AND EMPLOYMENT ASSISTANCE
- Apply for CalFresh emergency assistance. Emergency assistance applications are by phone appointment (707) 253-4511.
- Apply for CalWorks employment assistance. Emergency services by phone appointment (707) 253-4511.
- Meals on Wheels: If you are homebound and 60+ years old and need support accessing meals please call: (707) 253-6100.
- WIC supplemental food assistance for children ages 0-5, pregnant and postpartum women: (707) 253-4853
HEALTHCARE RESOURCES
County Healthcare Information: Medi-Cal is for low-income children and adults. There are different types and an eligibility worker at the County will be able to explain which program is best for a client’s situation.
- Main: (707) 253-4511
- Toll Free: (800) 464-4214
- TTY: (800) 877-8339
Community Health Initiative (CHI): CHI’s offers health insurance enrollment and re-enrollment assistance as well as personal follow-up to assist you in accessing services through Medi-Cal, Medicare and Covered California. Contact CHI to schedule an appointment. Main: (707) 227-0830.
COMPREHENSIVE SERVICES FOR OLDER ADULTS Information specifically for older adults: IHHS, Medi-Cal, CalFresh, Adult Protective Services, and Veterans Office, call (707) 253-3818.
EMERGENCY FINANCIAL ASSISTANCE
Emergency Financial Assistance offered through On the Move and Up Valley Family Centers:
- American Canyon, Napa, and Yountville: Call (707) 363-8390 or email [email protected]
- North Napa County (north of Yountville): Call (707) 965-5010 or email [email protected]
Season of Sharing (SOS) for individuals and families in crisis to pay for housing and emergency needs that cannot be met through other resources. Assistance includes rental/mortgage payment assistance, security deposit, medical equipment not covered by insurance, delinquent utilities, non-routine auto repairs (restrictions apply), and critical dental cost. (707) 299-1890.
Family and Community Resource Centers: These centers can help with general questions about food access and provide range of family support services: Up Valley Family Centers (707) 965-5010, On the Move (707) 363-8390, ParentsCAN (707) 253-7444, Puertas Abiertas (707) 224-1786, Catholic Charities (707) 890-0211, Cope Family Center (707) 252-1123, NEWS (707) 252-3687 (Services to support victims of domestic & sexual abuse)
MENTAL HEALTH RESOURCES
Aldea Children & Family Services is available by phone for children’s mental health needs while shelter-at-home order is in place: (707) 253-0123.
Exodus Recovery Crisis Stabilization Services offers mental health crisis services. Open 24/7 crisis line: (707) 253-4711.
LGBTQ Connection offers LGBTQ-friendly, free, drop-in counseling by phone appointment Main: (707) 948-6640.
Mentis: Napa’s Center offers affordable mental health care to individuals of most ages in English and Spanish. Mentis Intake Line is available by phone while shelter-at-home order is in place (707) 255-0966 extension 132.
Napa County Mental Health offers mental health assessments and referrals to a variety of other mental health services. Napa County
Mental Health is currently operating a warm line support service (Monday through Friday 8 a.m. -5 p.m.) for individuals of all ages who are experiencing anxiety, stress, worry, depression, etc. related to COVID-19. Call (707) 259-8151 or (800) 648-8650.
Child Welfare Emergency Line. Call (707) 253-4261 or Toll Free at (800) 464-4216 (After Hours) to report cases of child abuse or neglect.
Adult Protective Services call (toll free) (888) 619-6913 if you suspect that an elder or dependent adult is being physically abused, neglected, or financially exploited
ANIMAL WELFARE
Jameson Rescue Ranch: Provides support for food and animal care, especially for individuals who are homebound. Call (707) 927-3536.