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1. What services are available to Veterans?

Veterans may be eligible for:

• Compensation for service-connected illnesses or injuries
• Pension for war-era veterans
• Benefits for surviving spouses or dependents
• Veterans and dependents education/training programs
• Medical care
• Home loans / loan guarantees
• Burial cost reimbursement and death benefits
• Information about veterans homes
• College fee waiver program for eligible dependents

The Veterans Services office also provides advocacy for the veteran or dependent dealing with state and federal agencies and requiring community resource referrals. For further information, contact us at 707-253-4558.

2. Who is eligible for Veterans Services?

Veterans, spouses, dependent children, dependent parents and surviving family members are eligible for services. Program participants are required to submit documentation of military service. For further information, contact us at 707-253-4558.

3. How do I learn more about Veterans Services?

• Attend a Veterans Orientation held the second Tuesday of every month from 1 p.m. to 2 p.m. at
  650 Imperial Way
  Suite 201
  Napa, CA 94559
  Please RSVP by calling 707-253-4558.
• Attend the Vet Connect held at 650 Imperial Way, Napa on the second Thursday of every month from 9 a.m. to noon. No appointment is needed. This event includes representatives from the Veterans’ Center, Napa Valley College, Disability Services and Legal Center, Employment Services and the Veteran Resource Center.
• Call 253-4558 to make an appointment to meet with a veterans' representative at our office

4. Where do I apply for Veterans Services?

You can visit our office at:
650 Imperial Way
Suite 101
Napa, CA 94559

Appointments are highly recommended, but walk-ins may be seen if a staff person is available. For further information, contact us at 707-253-4558.

5. How do I prove I am a veteran?

If you are able to provide your original or certified discharge papers (DD214), we can make a veteran identification card for you. For further information, contact us at 707-253-4558.

6. How can I get a copy of my discharge papers?

Make an appointment at our office. We will fax your information to the Military Records Center with your signature. It usually takes about two to three weeks to receive the DD214. For further information, contact us at 707-253-4558.

7. How can I get the “Veteran” designation put on my driver’s license?

Make an appointment with our office. We need to see an original or certified copy of the DD214 so that we can complete a form that you need to take to the Department of Motor Vehicles (DMV) office. Currently the DMV charges $5. If you require a replacement card before your card expires, the DMV will charge $40 ($35 plus the $5.) For further information, contact us at 707-253-4558.

8. How do I check the status of my claim?

Call a Veterans representative at the Napa County Veterans Services office at 707-253-4558.

9. I am a dependent or survivor of a veteran, are services available to me?

A variety of benefits and services are available to spouses, children and parents of veterans who are deceased or totally and permanently disabled by a service-connected disability. For further information, contact us at 707-253-4558.

10. Do I need an appointment to meet with the Veterans Services Officer or the Veterans Services Representative?

Appointments are highly recommended due to the high volume of veterans visiting the Napa office. To make an appointment, contact us at 707-253-4558.

11. Who is considered a veteran?

Anyone who has actively served in the military and discharged under conditions other than dishonorable is considered a veteran. For further information, contact us at 707-253-4558.

12. If I have additional questions about services provided at the Veterans office, who should I contact?

Please call our main number: 707-253-4558 or e-mail Patrick Jolly or  Ryan Labar.

13. Where is the Veterans Services office located and what are the office hours?

The Veterans Services office is located in the same building as Comprehensive Services for Older Adults (CSOA) at:
650 Imperial Way
Suite 101
Napa, CA 94559

Due to the fact the Veterans Services Officer and Veterans Representative are often working in the field, please check in with the CSOA receptionist who can direct you to the Veterans Services office, which is upstairs in Suite 201. CSOA is open from 8 a.m. to 5 p.m., Monday through Friday. You can reach Veterans Services staff by calling 707-253-3818 or 707-253-4558.