I paid a plumber to repair my sewer lateral line. It turns out the problem was occurring in the public sewer line. Can I be reimbursed for my plumbing bill?

Sometimes, but you will need to complete a claim form (PDF) and submit as directed to be considered.  This is why we encourage homeowners to contact LBRID first when a sewer problem occurs. LBRID operators can typically determine who is responsible for the maintenance or repair prior to repairs being made. If the problem is in LBRID’s portion of the sewer, we’ll repair it. However, if the problem is in the property owner’s portion of the sewer line, a plumber may still be necessary. Call us first!


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1. Who is responsible for sewer repairs?
2. How can I find out where a sewer problem is?
3. Sewage is backing up into my house/building through overflowing toilets, sinks, bathtubs, dishwasher, and/or washing machines. What should I do?
4. Sewage is overflowing from a cleanout or manhole onto the ground, driveway, street, etc. What should I do?
5. I have slow drainage through my toilets, showers, and sinks. What can I do about it?
6. I paid a plumber to repair my sewer lateral line. It turns out the problem was occurring in the public sewer line. Can I be reimbursed for my plumbing bill?
7. How do I proceed with a sewer lateral repair problem?
8. Is there information available on the history or cleaning frequency of a sewer line?
9. There is a manhole cover in my neighborhood that rattles every time a vehicle drives over it. What can I do about it?
10. What can I do about terrible sewer odors?
11. Can I pour paint that down the drain?
12. Is there any assistance for low-income households?
13. How can I connect to an existing sewer?
14. Can I tour the wastewater treatment plant?
15. I know I shouldn’t flush old medications down the toilet; where can I take them?