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Human Resources

Show All Answers

1. How do I find out about Napa County jobs?

The best way to find out about job openings is to click on the Job Opportunities link.  It will direct you to our on-line listing of current job openings where you can review job listings, job descriptions, and benefit information. 

2. How do I qualify for a Napa County job?

The minimum qualifications for each position can be found in the job description.  Qualifications may include education or coursework, a specified amount of experience, licensure or certificate, skills, or knowledge and abilities in a specific field.

If a supplemental questionnaire is included in the application process, please be sure to answer the questions completely and with great detail. Your answers will be used as part of the rating criteria to determine your qualifications.  These questions assist us in determining your abilities, skills, experience and knowledge related to the job. 

3. What is the testing process?

The testing process is conducted in various ways, depending on the number of qualified candidates, and the knowledge, skills, and abilities required for the job. The exam procedure may consist of one or more of the following:

• Written Exam: This exam may consist of either multiple choice, true/false, short answer questions, essay or on-line examination.
• Supplemental Questionnaire: An evaluation and ranking of applicants based on their responses to the questions on the Supplemental Questionnaire.
• Performance Exam: for positions requiring manual labor or physical fitness ability, an outdoor skills exam will be administrated to assess performance necessary for the position.
• Oral Panel Interview: structured interview process, typically with a panel of 2 - 5 subject matter experts. 

4. What are Supplemental Questions?

Responses to the supplemental questionnaire, if required, may be scored as part of the application screening process. Be specific when responding to questions and do not use "see resume". It is also important to know that each question receives an independent score.

5. What is the selection process?

Once the testing process has been completed, the County of Napa Human Resources will establish an Eligibility List and notify you either by email or mail of your status on the Eligibility List.

Candidates who rank in the top six standings on the Eligibility List, are referred on to the County department with the vacancy. You will be notified by the hiring department who will set up the interview. Each department schedules their own interviews and notifies candidates of the results of those interviews.

If you interview with a department and you are offered a position, you may be expected to pass a pre-employment physical, a psychological exam, and a background check before a final offer of employment is made. Prior to employment, applicants will be required to provide proof of identity and authorization to work in the United States. Once hired, you will be required to pass a probationary period of one year, which is the final phase of the selection process. 

6. How long does the recruitment process take?

The recruitment process can range from a couple of weeks to a few months depending on the job classification and the complexity of the selection process.

7. When will a recruitment designated “Open Until Closed” actually close?

Applications for the Open Until Closed recruitments are being accepted on an on-going basis. These recruitments may close at any time. If you see a position that is designated Open Until Closed that you are interested in it is best to apply as soon as possible.

8. How can I tell if I am viewing the most current job opportunities?

Our job openings are posted in “real time” meaning it is always up to date and current.

9. Can I submit a resume in lieu of completing the County of Napa application?

No. Applicants must always complete and submit a County of Napa employment application. A resume or other supporting documentation may be attached to the application to provide additional information but it may not be used as a substitute for completing any part of the application. In addition, you may not complete the application using “see resume,” or your application may be considered incomplete.

10. Does the County of Napa only accept online applications?

The County of Napa prefers that all applications be submitted online; however a paper application is available by request from:

County of Napa Administration Building
Human Resources
1195 Third Street
Suite 110
Napa, CA 94559

11. What if I don’t have a computer?

The County of Napa Human Resources office has a computer available for your use in applying for our job opportunities. In addition the Napa City-County Public Library and HHS- Self Sufficiency Services Division also have computers available for your use.

• Napa City-County Library
  580 Coombs Street
  Napa, CA 94559
  (707) 253-4241

• HHSA - Self Sufficiency Division
  2751 Napa Valley Corporate Drive
  Building. A, Room 106
  Napa, CA 94558
  (707) 253-4511

12. What if I don’t have email?

There are several Internet Service Providers that offer free email accounts: Gmail, Hotmail, Yahoo or AOL. You can access one of these providers to register for a free email account.

13. What if I need help applying online?

For assistance in applying for a vacancy, you may contact the County of Napa Human Resources office at (707) 253-4303. If applying online poses a hardship to you, you can call the Human Resources Office to request assistance before the date and time that the job opportunity you are interested in is scheduled to close.

14. When exactly do jobs close?

All positions close at 5:00 p.m. Pacific Standard Time on the closing date of the position denoted on the job bulletin. Allow enough time to complete and submit your application before 5:00 pm.  After 5:00 p.m., jobs will not be available for your review.

15. I have additional questions; how do I contact your office?

Please send us an email.

16. Which web browser should I used when applying for a position?

To make sure you have the best experience possible, we recommend using the most up-to-date version of one of the following browsers:

• Internet Explorer
• Firefox
• Chrome

17. What if I forgot my username and/or password to Governmentjobs.com?

If you can’t remember your username or password for governmentjobs.com, click the “Sign-in” link in the top right hand corner of the governmentjobs.com page. A window will pop up for you to enter your username and password, under those fields there are two links: one for Forgot
Username and one for Reset Password. Both links will require the email address you used when you signed up for the account with governmentjobs.com. Once you enter your email address your user name and/or password will be sent to you by email.

18. I requested a reset password link but have not received it. How long does it normally take?

Password reset emails are sent immediately, but delivery can depend on your email provider. Check your spam/junk email settings/folder if you do not receive the email. Sometimes adding the [email protected] address to your contacts resolves this issue. If the email is still is not received, contact technical support at your email service provider to determine if the reset password email is being filtered out or blocked.

19. I need a new password, but no longer have access to the email address where the reset password email was sent.

If you don’t have access to the email address listed on your account, you will need to contact our applicant support team for assistance NeoGov/government jobs directly: (855) 524-5627 during business hours 8:00 a.m. - 5:00 p.m.     For security reasons, the reset password email is sent only to the email address associated with your account. Our applicant support team will ask you a series of questions to verify your identity, and then update the email address on the account as appropriate.

20. How do I update my home address, email address, or any other information on my job applications?

Since we contact you about invitations to tests and the status of applications, it is important that we have your correct information.

You can update the contact information on your profile at any time. Log into your account and click on Account Settings > Edit. Any changes that you make are updated with the organization automatically. You will need the user name and password you created at the time you applied. 

21. Who do I call about a problem with NeoGov/Government Jobs?

Please call NeoGov/government jobs directly: (855) 524-5627 during business hours 8:00 a.m. - 5:00 p.m. 

22. How can I be sure my application was received and correct?

Once you’ve submitted your application, you see a confirmation message that you’ve successfully applied with the organization. You are also sent a confirmation email.

Unfortunately, we are unable to check application for accuracy or completeness. Please refer to the specific job announcement for application and supporting documentation requirements and check your application carefully before submitting it.

23. I just applied for another position. Can you use the documentation from my first application?

Each recruitment is processed separately, so please follow the document submission guidelines for each application. Unfortunately, we are unable to transfer documents between job applications.

24. I am trying to attach my documents to my application, but it’s not working. How do I submit them?

You may email them to:  [email protected] prior to the closing date and time with the title of the position you are applying for in the subject line.

25. What is an Interest Card?

An Interest Card is a way for you to express interest in a position or positions that we are not currently recruiting for. Place a check in the box next to each job category for which you would like to receive email notifications, click the 'Subscribe' button, fill out the information, and then click the 'Submit' button.

For next 12 months after you submit this form, you will receive an email notification each time a position opens with the County of Napa whose category matches one of the categories you've chosen.

26. Will temporary employment lead to a permanent position with the County?

Being an extra help or temporary employee does not automatically lead to a permanent position with the County.  You must apply and go through the regular competitive process in order to be considered for permanent employment; however, extra help and temporary employees have an opportunity to enhance their chances for being hired by taking advantage of opportunities during their assignment to learn the County systems, practices and procedures.

27. I understand that the County has a probationary period. How long is it?

Probationary periods are one year for all positions.  

28. What does it mean when an exam is “Open,” “Promotional,” or “Continuous/Open Until Filled?

• Open examination - Any person qualified for the position may apply for the examination. Applications are typically accepted during a 2 to 4 week filling period.
• Promotional examination – Only qualified County employees with permanent status (successful passed probationary period) may apply for these exams.
• Continuous or Open Until Filled – Any persons qualified for the position may apply. Applicants are accepted on a continuous basis and processed on a predetermined schedule and on an as-needed basis.

29. The job announcement refers to an “eligibility list” what is that?

The eligibility list is comprised of all the candidates that passed the Napa County exam process. They are placed on the list according to their score and ranking for that particular exam. Individuals are encouraged to be on as many eligible lists as possible to maximize their employment opportunity with the County.

30. If I fail an exam, how do I find out what my score was or how can I improve?

Unfortunately, we are unable to disclose non-passing exam scores or provide feedback on exam performance.

31. What are the most common reasons why an applicant may get a “Rejection” notice?

The applicant does not provide enough detail about their work experience and duties in the Work Experience section on their application. For example, if you are applying for Automobile Mechanic, just writing “10 years as mechanic at XYZ Ford” doesn’t provide enough detail about your duties. Writing “As a mechanic at XYZ Ford dealership, I performed computerized diagnostics, repaired and replaced all components of the drive train, specialized in repairing hybrid vehicles, and did trouble-shooting of difficult electrical problems “provides enough information to assess your experience to see if it meets the Minimum Qualifications.

Required documents are not attached to the application, such as a transcript, diploma, or typing certificate. If the Job Announcement states you must attach documents to substantiate your education or certifications, your application will be rejected if you don’t.

32. How can I find out about specific requirements or salary for a specific position?

This information is available in our position descriptions located on our website.  Additionally, if we post a position vacancy, the job announcement will contain full information on both the skills typically required and the salary range of the position.

33. I have a disability. How can I get an accommodation during the exam process?

An online “Request for Testing Accommodation by Applicants with Disabilities” must be received in the Human resources Department by the final filling date of the recruitment, or (5) calendar days from application submission if the recruitment is Open & Continuous or Open until Filled. You will be contacted to discuss the request.