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1. Do I need to do anything?

No. Auto-renew has been enabled for all Napa County Library cardholders.

2. Will all my items be renewed?

Library items will be automatically renewed as long as no holds have been placed on them by other library customers and they’re items that can be renewed.

3. What items are eligible for auto-renew?

Items that are normally available for manual renewal through My Account are eligible for auto-renewal.

4. What items cannot be auto-renewed?

Hot Picks, Interlibrary Loans, and items that have reached their maximum number of renewals or are already overdue will not be auto renewed.

5. Will I receive a notification on what has been auto renewed?

You will only be notified about what has been auto renewed if you receive email notifications. Change your preference for receiving library notices in My Account.

6. Will I be notified if an item can't be renewed?

If an item can't be renewed, you will be notified of its due date if you receive email notifications. Change your preferences for receiving library notices in My Account.

7. Do I lose days on the auto-renewal?

No. The due date advances the appropriate amount based on the material type and the original due date. For example, if you have a book due on the 3rd, the system will send you an email two days in advance (on the 1st) letting you know that your item's due date has been extended to the 24th.

8. Can I still renew manually?

Yes. In addition to having auto-renew in place, you will still be able to renew online, by phone (707-253-4220) or in person.