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Once a referral is received, the referral will be assigned to an In-Home Support Services (IHSS) social worker. The social worker will contact the applicant to schedule a home visit. This may take up to 30 days. At the home visit the social worker will conduct an assessment to determine if the applicant meets the eligibility criteria, what services the applicant needs assistance with and the amount of timed needed to perform the services. This assessment will take into consideration the applicant’s medical condition, living arrangement and resources that may already be available. For more information contact us at 707-253-3818.
After a social worker completes a needs assessment, the applicant will be notified regarding the approval or denial of the In-Home Support Services application via mail. If denied, a notice will be sent explaining the reason for the denial. If approved, the applicant will be notified of the services and amount of hours per month that have been authorized. Depending on the amount of the applicant’s monthly income and Medi-Cal eligibility, they may be required to pay a share of cost for these services. For further information, contact us at 707-253-3818.