In-Home Support Services Public Authority

COVID-19 Update

During the Shelter at Home Public Health Order, the IHSS Public Authority will continue to offer provider orientations by appointment and will be responding to provider questions and concerns via telephone only. Replacement timesheets may be issued by mail only. If you are a recipient in a need of a list of registry care providers, please call 707-259-8359 or click here to email the Public Authority. 

Agendas & Minutes

Agendas are available prior to the meetings. Minutes are available following approval.

View Most Recent Agendas and Minutes

What We Do

  • Provide information and assistance to In-Home Support Services (IHSS) clients who need help selecting a home care provider
  • Maintain a Registry of Care Providers
  • Provide a list of screened home care providers for IHSS clients to interview
  • Help IHSS clients conduct interviews to help them choose a qualified and compatible home care provider
  • Provide training opportunities for providers on CPR / First Aid, caregiving skills, best practices, communication, and other relevant topics
  • Provide opportunities for caregiver support
  • Conflict resolution
  • The IHSS Public Authority is the “Employer of Record” for all IHSS providers for the purposes of collective bargaining and working conditions

Who Can Be a Provider

Potential providers must pass a background screening process (including criminal record) and attend program orientation. Employment hours are flexible and are determined by the individual recipient who is authorized to receive IHSS.

Become a Care Provider for the Public Authority

To apply for the Public Authority Registry please fill out the application. Once completed, you can submit the application by, emailing the application, faxing it to 707-259-8338, or mailing it to:
IHSS Public Authority
650 Imperial Way
Napa, CA 94559

Once your application is received you will be contacted to discuss the next steps.

Submit an Application

Training Opportunities & Events

Caregiver Resources & Support Groups

Caregiver Permit Program

Visit our Caregiver Permit Program webpage to find information on obtaining, or verifying, a Caregiver Permit

Napa Valley Caregivers Support Group 

  • Meets at:
    Collabria Care
    414 South Jefferson Street
    Napa, CA 94559
  • 1st Thursday of each month from 1  to 3 p.m. 
  • 3rd Wednesday of each month from 5:30 to 7 p.m.
  • Phone: 707-258-9080 or 707-258-9087 (Spanish)
  • Website

Redwood Caregiver Resource Center 

  • 141 Stoney Circle
    Suite 200
    Santa Rosa, CA 95401. 
  • Alexis Glidewell, Holly Rylance, Lisa Burquist, Family Consultants
  • Phone: 800-834-1636 or 707-542-0282 
  • Website
  • Information, referrals, legal advice, counseling, support groups, care options, assistance etc. for families and caregivers of brain-impaired adults: Alzheimer’s, other cognitive disorders

Collabria Care 

  • 414 South Jefferson Street
    Napa, CA 94559 
  • Phone: 707-258-9080
  • Website
  • Collabria Care professionals and volunteers are specially trained to give compassionate medical care, ease communication, and provide support to family caregivers to boost their confidence and to assure that their loved one is comfortable.